Provides support to the Service Delivery team in overseeing all aspects of service delivery projects. This position is responsible for interacting with project teams to ensure all activities in a project life cycle are conducted and executed on time. Will assist in the development of comprehensive plans and the management of customer and vendor relations. Must communicate with resources to accomplish project tasks and maintain project schedules. Maintains service delivery project records, invoices, materials used, etc. Prepares correspondence, tracks projects, and provides necessary follow-up. Establishes and preserves the filing and paperwork involved in service delivery projects.
